Trust

Terms of Service

These terms describe how accounts, subscriptions, and content work on the platform. Sections marked in review require legal sign-off before they take effect.

Last updated: August 2026

This page is maintained by Progressive Literacy Model to answer common questions about how the platform works. It describes current product behavior. It is not an independent audit, a certification, or legal advice.

4 sections on this page are still in review. Those sections show what has to be verified before anything is published as policy. Nothing marked in review should be relied on as a commitment.

Accounts

An account may be created by an adult — an educator, a parent or home reader, or an independent adult reader — or issued to a student by a connected teacher, school, or guardian. Students join with a class code or invitation rather than creating an unconnected account.

You are responsible for keeping your sign-in credentials confidential and for activity under your account.

Acceptable use

Use the platform for reading practice, coaching, and instructional purposes. Do not upload recordings of people who have not agreed to be recorded, attempt to access other accounts, or resell access to the platform.

Your content

Recordings, notes, and scorecards belong to the account holder or the school that created them. We use them to operate the features you have enabled — for example storing a recording so a teacher can review and score it.

Subscriptions, billing, renewal, and refunds

Pending review — not yet a published policy statement

This section is intentionally unanswered. It will be completed once the following have been confirmed by the business owner or legal reviewer:

Confirmed plan prices, billing intervals, and trial terms.
Renewal and cancellation mechanics, including notice periods.
Refund policy, if any.
Whether district agreements supersede these terms, and how.

Draft language (unapproved)

Paid plans are billed on the interval shown at checkout and renew until cancelled. School and district agreements are handled through a written agreement rather than self-service checkout.

Warranties, liability, and indemnification

Pending review — not yet a published policy statement

This section is intentionally unanswered. It will be completed once the following have been confirmed by the business owner or legal reviewer:

Counsel-drafted disclaimer of warranties and limitation of liability.
Any service availability commitment the business is willing to make.
Indemnification terms for school and district contracts.

Governing law and dispute resolution

Pending review — not yet a published policy statement

This section is intentionally unanswered. It will be completed once the following have been confirmed by the business owner or legal reviewer:

Legal entity name and state or country of formation.
Governing law and venue.
Whether arbitration or a class-action waiver will be used.

Changes to these terms

Pending review — not yet a published policy statement

This section is intentionally unanswered. It will be completed once the following have been confirmed by the business owner or legal reviewer:

How much notice will be given before a material change.
Where change notices will be posted or emailed.

Ending an account

You may stop using the platform at any time and request deletion of your account and its recordings through the contact form. We may suspend accounts that violate these terms.

Questions, or a privacy request? Contact us.